Shipping / Returns

Customers within New Zealand

We aim to process and dispatch all orders within 1-2 business days. Our orders are dispatched with Posthaste Couriers (track and trace delivery). Non rural deliveries are 1-2 business days while rural deliveries can take 3-4 days.
 

Customers Overseas

We aim to process and dispatch all orders within 1-2 business days. Overseas orders are dispatched with NZ Courier Post’s untracked “International Air Small Post Service”. Target delivery is 3 - 10 working days. If you wish your package to be tracked, please send us an enquiry on info@globalsoap.co.nz before placing your order to determine freight costs.
 

Return Policy

For safety and hygiene reasons our products cannot be resold so we do not accept returns. We are committed to creating and making wonderful products for you to enjoy. If you are not happy with our product, please let us know. We will work with you to ensure your experience is a positive one.